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Why Choose TM Services Inc.
Dedicated Support
We prioritize personalized service, offering dedicated support to guide you through the complexities of payment processing, compliance, and security.
Tailored Solutions
We provide a customized pricing structure and recommend hardware and software solutions tailored to meet the unique needs of your business.
Industry Expertise
TM Services Inc. offers valuable insights and industry expertise to optimize your payment processes and drive business growth.
Robust Security
We prioritize security by connecting your business with trusted providers, ensuring access to advanced fraud prevention tools and measures.
Our Service Categories
FAQ
Best Practices
Click the headings below for important information and best practices regarding your Clover devices and merchant processing.
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Clover Station Duo/SoloNever share your 4/6-digit Clover passcode with other employees. Your passcode tracks best practices and allows managers to encourage employees on changes that can better help the flow of transactions. The Clover Station Printer uses thermal paper and does not require Ink. To change out the paper, pull open the door on the front of the device and follow the directions printed inside. If your device freezes, unplug the device from the wall for 30 seconds, restore power and boot the device. If you continue to experience issues, please reach out to Clover Customer Services at (855) 853-8340 or by clicking the Help button on your Clover device.
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Clover MiniClover Mini can connect to WiFi, LTE Cellular, or hard-wired via Ethernet cord. If this device freezes, reset the device by simply unplugging the power from the “hub” for 30 seconds. Never share your 4/6-digit Clover passcode with other employees. Your passcode tracks best practices and allows managers to encourage employees on changes that can better help the flow of transactions. The Clover Mini uses thermal paper and does not require ink. To change out the paper, please pull open the door on the front of the device and follow the directions printed inside.
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Clover FlexClover Flex is a mobile device that connects to the internet via WiFi and/or LTE (cellular service). Most issues with the Clover Flex can be resolved by resetting the device. To reset the Flex, hold down on the power button on the right side of the device until the clover symbol lights up on the screen (about 20 seconds), then release the button. Never share your 4/6-digit Clover passcode with other employees. Your passcode tracks best practices and allows managers to encourage employees on changes that can better help the flow of transactions. The Clover Flex uses thermal paper and does not require Ink. To change out the paper, pull open the door on the front of the device and follow the directions printed inside.
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Clover GoThe Clover Go requires an app to be used in conjunction with a smart phone. Please visit www.clover.com/app-download to get the app.
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Clover DashboardComing Soon...
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LOC SMS POS System (GLDS)For all customer service needs please reach out to GLDS by emailing service@glds.net, by phone at 1-800-400-1100, or by visiting gldsservice.com.
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SurchargingPlease ensure that Surcharging Disclosure Signage is displayed at the point of sale at all times. Debit card transactions do not incur a surcharge. When refunding a credit card transaction, the surcharge fee will be refunded only if the refund is processed from the original transaction. Independent refunds that are not connected to a transaction will not receive a refund of the surcharge.
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